Privacy Policy
At Quick Lend Mortgage, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our mortgage and refinance services. We are committed to safeguarding your personal information in accordance with all applicable laws, including the Gramm-Leach-Bliley Act (GLBA), the California Consumer Privacy Act (CCPA) where applicable, and the Texas Identity Theft Enforcement and Protection Act (TITEPA).
1. Information We Collect
When you interact with us—online, over the phone, or in person—we may collect the following:
1. Personal Information
- Full name
- Phone number
- Email address
- Mailing address
- Social Security number
- Employment and income details
- Financial account information
- Credit history (when applicable)
2. Non-Personal Information
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Device identifiers
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process mortgage or refinance applications
- Verify your identity and evaluate creditworthiness
- Communicate with you throughout the loan process
- Provide personalized mortgage and refinance solutions
- Improve our website, services, and user experience
- Comply with federal and Texas state laws and regulations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
- With trusted service providers (e.g., credit bureaus, title companies, appraisers) who support the delivery of our services
- With regulatory or law enforcement agencies as required by law
- With your consent, when necessary to complete your loan process
- All third-party service providers are contractually required to protect your data and use it only for authorized purposes.
4. Your Privacy Rights
a. Texas Residents
As a Texas-based mortgage company, Quick Lend Mortgage complies with the Texas Identity Theft Enforcement and Protection Act (TITEPA) and other relevant Texas consumer privacy laws. We implement reasonable procedures to protect sensitive personal data, including Social Security numbers and financial account details.
b. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it is used
- The right to request access to your personal information
- The right to request deletion of your personal information
- The right to opt out of the sale of your information (Note: We do not sell your information)
To exercise any of these rights, please contact us using the information provided below. We will not discriminate against you for exercising your privacy rights.
5. How We Protect Your Information
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure servers and data encryption
- Strict access controls
- Routine monitoring of security protocols
- Ongoing staff training on data protection
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance functionality, analyze traffic, and improve your experience. You may control cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor without parental consent, we will delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices. The revised version will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or need to report a concern, please contact us via mail or call
Quick Lend Mortgage is committed to protecting your privacy and maintaining your trust. Thank you for choosing us to support your home financing journey.